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Complaints Book

Complaints Book

Business details

Razón social
JIN WANG WHA E.I.R.L.
RUC
20600389034
Dirección
Av. Víctor Raúl Haya de la Torre 633, La Perla, Callao

Complaint or grievance: not the same thing

  • Complaint: you are not satisfied with the product or service you received.
  • Grievance: you are not satisfied with how you were treated, unrelated to the product.

We answer within a maximum of 15 working days, counted from the day after you register it.

Filing a complaint does not prevent you from using other dispute resolution channels or reporting to INDECOPI.

Your details

This is where we send your copy and our answer.

Your complaint

Type

For example: «lunch on 12 August» or your order code.

Tell us with dates and detail. This is what we will review.